Info Centre

FAQ

Minimum age requirement

Customers of 1988RICH must be 18 years old or older and must consent to adhere to the specified terms and conditions.

How to create an account with 1988RICH?

 

Navigate to the “Join Now” section on the 1988RICH website’s homepage to access the “Registration” page. Fill in the required fields with accurate details:

Full Name: Provide your name as per your NRIC for payment and banking verification. Date of Birth: Enter a valid date for verification purposes.

Email Address: Share a valid email address accessible only by you for important account notices, product updates, and promotions.

Contact Number: Provide a valid contact number for enhanced assistance and account security.

Username: Choose a unique identifier for logging in.

Password: Create a password (not case-sensitive) with 8 to 10 characters, including both letters and numbers. Remember to keep your online password confidential.

To obtain your account username, please reach out to our Customer Service Officer through live chat using our retrieval system. If you need to reset your password, simply click on “Forgot Password,” fill in the necessary details, and your password reset instructions will be sent to you via email.

MYR-Ringgit Malaysia

 

Access the “Withdrawal” section and complete the withdrawal amount you wish to request. It’s important that your bank account name matches the one registered with 1988RICH.

Upon approval, your funds will be transferred to your bank account via a local bank transfer within a specified timeframe.

Kindly refer to the Withdrawal FAQ for more detailed information

 

1988RICH is committed to safeguarding the confidentiality of your personal information and will not share it with any third party. We prioritize the security of your personal details and ensure that they remain protected at all times.

How To Join?

Visit the “JOIN NOW” section and input your personal information accurately.

Begin your gaming experience with a minimum deposit, starting at just MYR 10, directly from your banking account to our Company’s bank account.

Once the deposit is completed, proceed to the “Deposit” section in your 1988RICH account and notify us.

The deposited amount will be credited to your “Main Wallet,” providing you the flexibility to transfer funds to your chosen “Product Wallet.”

It’s time to upgrade your gaming experience—enjoy yourself, have fun, and may luck be on your side!

How To Make A Deposit?

How can i deposit money?

Sign in to your 1988RICH account and go to the ‘Deposit’ section. Follow the provided steps, including choosing your preferred banking/payment method. After completing all the required steps, submit the form and inform our customer support team through Live Chat.

For each deposit, a minimum of MYR 10 is required.

Yes, submitting proof of transaction is necessary to successfully finalize any deposit.

In the event that a deposit is not completed within the specified time, rest assured it will be promptly processed on the following day. For any inquiries or assistance, please don’t hesitate to contact our dedicated customer support team, available around the clock to help you.

No, it is required that the names registered on both the 1988RICH account and the associated bank account match.

HOW CAN I MAKE A WITHDRAWAL?

How can i make a withdrawal?

Sign in to your 1988RICH account and access the ‘Withdrawal’ option under ‘$$$.’ Follow the provided steps, including choosing your preferred banking option. Upon completion of all necessary steps, submit the form and inform our customer support representatives via Live Chat for further assistance.

 

The minimum amount for each withdrawal transaction is MYR 10.

For withdrawal requests, we may ask for the required documents to verify the process. Larger withdrawals may take additional time for processing. If you have any inquiries, please reach out to our customer support representatives for clarification.
There are no fees or charges for withdrawals.
All information processed on 1988RICH’s servers is highly secure thanks to innovative technology combined with the most powerful security mechanisms and encryption software.
Certainly, under these conditions, a withdrawal is permissible; however, the withdrawal sum will be determined by the balance in the Main Wallet.
No, withdrawals are restricted to the bank account linked to the user’s 1988RICH profile. Alignment of the registered names on both the 1988RICH account and the bank account is imperative for processing withdrawals.

HOW CAN I MAKE A TRANSFER?

Access the “Transfer” tab upon logging in. Here, you’ll find the Main Wallet and various product wallets such as Ace Win and Pegasus. To play your chosen games, transfer funds from your Main Wallet to the specific product wallets. If you wish to withdraw your funds, transfer the credits from your product wallet to the Main Wallet.

Announcement

Celebrate Christmas and New Year with a chance to win up to RM3888 in our lucky draw. Deposit RM50 for an entry ticket—no limits! Winners announced on January 10, 2024.